Support

Something not working, or a question that is not here? Email [email protected] and we will get back to you.

Do my diaries sync between my phone and my tablet?

Yes, if you sign in with Apple or Google. Your diaries, photos and store items are stored on our servers and restored when you sign in on another device. Sign in on both and they stay in sync.

Can I use vola without an account?

Yes. vola works anonymously and your diaries stay on that device, tied to a local identifier. Nothing syncs, and reinstalling or losing the device loses them. Signing in later links what you already wrote to your new account.

How do I import workouts from Apple Health?

Add a workout to a diary entry and choose to import. vola asks for permission the first time, reads only the sessions you pick, and never reads in the background. You can withdraw the permission in your device settings.

I reinstalled the app. How do I get my purchases back?

Where vola offers purchases, they are tied to the Apple or Google account that bought them, so sign in with the same one and use Restore purchases in Settings. If something is still missing, email us.

How do I change my choice about personalised ads?

Open Settings and choose Ad privacy settings. The row appears wherever the law gives you that choice, and you can change your answer as often as you like.

How do I export or delete my data?

Deletion is described on our account deletion page. For an export, email us from the address on your account and we will respond within 30 days.

Your data

What we collect and why is set out in our Privacy Policy. To remove your account and everything in it, see deleting your account.